Special thanks to Kylee and the team @ Frank Ford Travel for their tireless effort, we are forever indebted to you

Thanks Kylee. We really appreciate what you have done for us and are actually quite amazed at how much money we have had refunded.

Thanks for this update. We really appreciate your professional support and direction

Thanks for all your wonderful support, we are very grateful

Thank you so much for your help. I don’t think I would have got through this process without you

Thanks for the work you have done on this – I appreciate it. I genuinely wish you and your business every success in the future, FFT has been a big part of Ballarat for many, many years and has opened the door to the world for many Ballarat people. I look forward to seeing this continue in the future

Thank you for your assistance with this. We will certainly be booking with Frank Ford Travel when we are able to travel again

You are a superhero! That’s amazing, thank you so much. The second it is safe to re-book, I will be rebooking

Please pass on my sincere thanks to the team @ Frank Ford who have worked so hard to get this result for the school. We are very grateful

I hope the business is getting through OK – hang in there. I’m looking forward to COVID-19 ending so I can book a few more trips

Wow that was fast, wasn’t expecting it for another couple of months. I have been telling everyone I know how fantastic all of you have been through all this. David and I will be back as soon as we are able to start travelling”

Thanks for this.  It certainly is trying times we are in

Thanks for getting our deposit refunded, much appreciated.  Thanking you

Thank you for all your hard work team

Thank you very much for doing all the hard yards.  I’ve heard so many clients in a similar situation lost thousands….so thank you!

That’s great news, yes refund it all on Monday and thank you again for all your hard work

You go girl! Well done. I think that you have what it takes for sure. Once again, thanks for the great effort

Thanks so much for your efforts Kylee

Thanks for getting in contact, I have absolute faith you are doing your best to chase the refund and I do understand that wait times have blown out”

We are more than happy with what Libby sent us. We would love for you to hold our money in credit as we will travel with you and complete the trip once this is over.  You and your staff have been amazing.

We are still keen to travel when it is safe to venture overseas and look forward to booking again with you sometimes in the future.

Thank you so much for your efforts!  We look forward to hearing from you.

I cant thank you enough for all the work you must be doing to get everyone’s money back for them including ours.  You have been extra good at keeping in touch with me too and I really appreciate that.  I will be back to book another holidays with you as soon as I feel safe to do so.

Many thanks for your message today.  We appreciate all you have done for us and the professional way you have helped us

Thanks for the update Kylee and know we feel for you guys with all that’s going on at the moment.  Appreciate your help.

Thanks for all your hard work in getting us these refunds.

We look forward to having you organise trips for us when life returns to normal.

Thanks for the update Kylee.  We know it’s not your fault. Don’t stress it will come back eventually.

Thanks so much for your emails and phone calls.  Thanks for your professional service it is much appreciated

Thank you lovely ladies. We know you are looking after us.

Thank you for the update Kylee. Much appreciated.

We genuinely appreciate the service you are providing and I can only imagine the enormous workload for your team.  Its’ times like these that loyalty is so important and I can assure you your service will be long remembered.

Thanks for this update Kylee. Keep up the great work.

Thank you Kylee.  Thanks for your efforts.

We just can't wait to rebook through you. We sing your praises to everyone, you are blooming brilliant and what is happening through the pandemic is no reflection on your expertise and wonderfulness!”

Thanks for that Kylee.  Rest assured we will be back to book again once we are back on our feet.

I will always recommend Frank Ford Travel as I have been looked after well. I have recommended Frank Ford Travel for years since you have taken over this business. I could not complain with the service you have provided me with.

Thank you for all your great work in planning our trip to Poland (but short lived) and in your good work in getting our money back.  We wish you all the best for the future.

Thanks Legends, We appreciate everything you have done to get us away . That's why we use the best travel agents in the world.

Kylee and gang …. I cannot thank you all enough you have been absolutely amazing …. If you pick something up from the Post Office ignore the card – it was when we thought we weren’t going!  The outcome is just amazing.

Hey Kylee and Meg, thanks for all the arrangements Hope you are going ok Thanks again.

Excellent service. Kind regards and many thanks.